About Ginger
Our Story
We grew up in our families' restaurants. We watched them juggle paper tickets, handle phone orders during rush hour, and struggle with POS systems that weren't built for independent restaurants.
Most restaurant technology is designed for chains — expensive, locked into long contracts, requires proprietary hardware, and still can't print a kitchen ticket in Chinese. The POS shouldn't be the hardest part of running a restaurant.
Ginger is different. It runs on a small server right in your restaurant, with any device you own as the ordering screen — so it keeps working even when the internet doesn't. Online orders and phone orders flow straight to the kitchen. It's free because every independent restaurant deserves modern tools, not just the ones that can afford a $200/month subscription.
Our founders are graduates of Harvard and Yale who came to this industry to put genuinely cutting-edge technology in the hands of independent restaurants. That is where Ginger is headed: the POS that houses the future agents of restaurant operations — software that takes online orders, runs marketing campaigns, manages reservations, and keeps inventory under control, working from inside the system that already runs your floor.
Our Mission
Give every independent restaurant the same technology as big chains — without the prices, contracts, or hardware lock-in.
Frequently Asked Questions
Got questions? We've got answers.
Ginger POS is free when online ordering is enabled. Customers pay a $1 platform fee per online order — your restaurant pays nothing. For restaurants with fewer than 100 online orders per month or without online ordering, a $59/month platform fee applies.
For eligible restaurants, nothing to buy — we provide the hardware: the Ginger Box (the small in-restaurant server that runs the POS), up to two thermal printers, a credit card terminal, and a touchscreen terminal or tablet. Any device with a browser — iPad, Android tablet, laptop — works as an extra ordering screen. No proprietary terminals to buy or lease. Hardware is covered for restaurants processing over $40,000/month in card volume; below that, ask us.
You keep serving. The POS runs on the Ginger Box inside your restaurant, so taking orders, printing kitchen tickets, and cash payments all keep working through an internet outage. Card payments and online orders need a connection and pick right back up when it returns.
Ginger covers the hardware for eligible restaurants — no proprietary terminals to buy or lease, no app to install, and devices you already own work as extra screens. It's free, not $69-$100/month. Online and phone orders go directly to your POS and kitchen with zero manual steps. And we're fully bilingual Chinese-English, which no mainstream POS offers.
Most restaurants are live in a day. Upload your menu and our AI builds your digital menu in about 30 minutes. We handle the rest — printer setup, floor plan, staff accounts, your branded website.
Yes — Ginger is fully bilingual Chinese and English. Staff run the POS in Chinese, customers see English online, kitchen tickets print in Chinese. Built-in, not a translation add-on.
When a customer calls, AI answers in natural English, takes their order — including modifiers and substitutions — confirms by text, and sends it straight to your POS and kitchen printers. If the caller needs a person, AI transfers the call. $250/month add-on.
The $1 platform fee is charged to the customer on online orders — not to your restaurant. It's how we keep the POS free. Compare that to DoorDash or UberEats taking 15-30% of every order.
No. Month-to-month. No setup fees, no cancellation fees. Cancel anytime.
We offer rates as low as ~2% + 5¢ per transaction through our payment partners, subject to your restaurant's sales volume. You can also use your existing processor.
Direct access to our team — no call centers, no ticket queues. Phone, email, or text.
Yes — a $99/month add-on alongside the free POS. DoorDash, Uber Eats, and Grubhub orders flow directly into the POS and print to the kitchen like any other order — no platform tablets, no manual re-entry. Marketplace sales appear in your daily reports alongside walk-in and online orders.
Yes. Click "Try Demo" to explore a live Ginger POS. No signup required.
Still have questions? We'd love to help.
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