POS + AI, One System
Most restaurants buy a POS from one company and bolt on AI from another. Ginger is one system — same database, same menu, no sync issues.
Why Your POS and AI Need to Be One System
If a restaurant wants AI phone ordering today, they typically buy a POS from one company and a voice AI service from another, then integrate via API. This creates: menu sync delays, two dashboards, integration failures, and an AI that might sell items already removed from the POS.
Ginger's AI reads directly from the same database — your menu, prices, modifiers, promotions, and hours are all shared in real-time. When you 86 an item in the POS, the AI knows immediately. Phone orders go through the exact same validation pipeline as online orders — same pricing engine, same promotion logic, same modifier rules.
The AI understands what customers mean, even with accents or unclear pronunciation. "Bakatori" becomes "yakitori." "The beef one" matches your steak dish. And the AI can only sell items that actually exist on your menu — it never makes up dishes that aren't there.
Cloud-Based & Browser-Based
Runs entirely in the browser — no app to install, no proprietary hardware. Access your POS from any iPad, tablet, or laptop. Switch devices anytime. No lock-in.
Point of Sale
Visual floor plan with drag-and-drop tables. Fast order entry with modifiers, split checks, voids, comps, and discounts. Multi-printer routing sends items to the right kitchen station.
Staff Management
PIN-based login. Boss and staff roles control who sees what. Add or remove team members in seconds.
Online Ordering
Your own branded ordering website — customers order directly from you. Orders flow into your POS and print to the kitchen. Just a flat $1 platform fee per order, no percentage cuts.
Voice AI Phone Ordering
AI answers your phone 24/7 in natural language. Takes orders, confirms by text, and sends them to your POS and kitchen printers. Transfers to staff when needed. $200/mo add-on.
Reporting & Analytics
Daily, monthly, and custom date range reports. Revenue, payment mix, online vs walk-in, staff performance. Visual charts you can actually read.
Bilingual Chinese & English
Every screen, ticket, and receipt in both languages. Kitchen tickets in Chinese so your cooks understand instantly. One-tap language switch.
Payments & Tips
Credit card processing as low as ~2% + 7¢ through our payment partners (subject to volume). Cash with auto-calculated change. Tips keyed in at time of transaction and summed automatically. Split payments.