Ginger POS — everything the restaurant runs on
Floor plans and split checks, online ordering, reservations, kiosk and QR ordering, gift cards, staff scheduling, reporting — all in the free POS. Two add-ons are paid: AI phone ordering and delivery-app integration.
Local and Cloud, Working Together
The POS runs on the Ginger Box in your restaurant — a small server plugged into your router. Taking orders, printing kitchen tickets, splitting checks, taking cash: all of it happens locally, without touching the internet. So a brief drop in the connection does not stop you taking orders or printing to the kitchen. Card payments and online orders do need the internet, and they resume when it comes back.
Meanwhile the Box syncs every transaction up to the cloud. From home, from another location, from a holiday — open the console on your phone and see today's sales, individual transactions, shifts and reports. You do not have to be in the building, and nobody has to text you a photo of the register.
While the connection is down, what happens on the floor is recorded on the Box and syncs up on its own once it returns, so nothing goes missing from your reports. What you get is the pair that usually forces a trade-off: the ordering side does not sit on someone else's server, and the books are still readable from anywhere.
Runs in Your Restaurant
The POS runs on the Ginger Box — a small server that lives in your restaurant — and your own iPads, tablets, or laptops are the ordering screens. No app to install, no proprietary terminals — hardware provided for eligible restaurants. If the internet goes out, you keep taking orders and printing kitchen tickets.
Point of Sale
Visual floor plan with drag-and-drop tables. Fast order entry with modifiers, split checks, voids, comps, and discounts. Multi-printer routing sends items to the right kitchen station.
Staff Management
PIN-based login. Boss and staff roles control who sees what. Add or remove team members in seconds.
Online Ordering
Your own branded ordering website — customers order directly from you. Orders flow into your POS and print to the kitchen. Just a flat $1 platform fee per order, no percentage cuts.
Delivery App Integration
DoorDash, Uber Eats, and Grubhub orders flow directly into your POS and print to the kitchen — no platform tablets, no re-keying. Marketplace sales appear in your reports alongside walk-in and online orders. A $99/month add-on.
Voice AI Phone Ordering
AI answers your phone 24/7 in natural language. Takes orders, confirms by text, and sends them to your POS and kitchen printers. Transfers to staff when needed. $250/mo add-on.
Reservations & Waitlist
Take bookings by phone or online and quote walk-in waits from the same book. Large parties arrive as a callback request rather than an automatic confirm, so a twenty-top never surprises the room.
Self-Serve Kiosk & QR Ordering
Guests order from a kiosk screen or scan a QR code at the table. Those orders land in the same POS and print to the same kitchen stations as everything else.
Reporting & Analytics
Daily, monthly, and custom date range reports. Revenue, payment mix, online vs walk-in, staff performance. Visual charts you can actually read.
Bilingual Chinese & English
Every screen, ticket, and receipt in both languages. Kitchen tickets in Chinese so your cooks understand instantly. One-tap language switch.
Payments & Tips
Credit card processing as low as ~2% + 5¢ through our payment partners (subject to volume). Cash with auto-calculated change. Tips keyed in at time of transaction and summed automatically. Split payments.
